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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their Personally identifiable information is being used online. Personally identifiable information, as used in Canadian and US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect when you visit our site?

Our site can be browsed anonymously. We may collect non-personal, non-identifying information such as browser used and referring website when you visit our site.

You will only be asked for personal information when signing up for an account and when placing an order. In order to fulfill your order, we require information such as your name, mailing address, payment details, phone number, and email. Payment information is securely handled by PayPal, which utilizes industry-leading encryption and security protocols.

If you require assistance with anything on the website, or would like to contact us, you may be asked to enter your name, email address, mailing address, phone number, phone IMIE number, or other details to help us establish an appropriate communication method.

Transaction information, i.e. type and quantity of products purchased, amounts paid, order totals, etc. are collected when you place an order.

 When do we collect information?

We collect non-personal information when you visit our site.

We collect personal information from you when you sign up for an account, place an order, or contact us. All information provided is voluntary.

How do we use your information?

Non-personal information is used to optimize our website for a better, more intuitive user experience. Non-identifying aggregate information is used for research and analysis to improve our product offerings, services, and website.

Personal information is used to:

  • Respond to inquiries
  • Fulfill orders
  • Deliver orders
  • Protect against online fraud and detect errors
  • Conduct technical troubleshooting
  • Process cancellations and returns
  • Process warranty claims and repairs
  • Market opt-in advertisements such as promotions, newsletters, contests, and surveys
  • Other purposes as mentioned in this Privacy Policy

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Mozilla Firefox, Google Chrome, or Apple Safari) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

 If you disable cookies off, some features will be disabled. This will not affect your user experience.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. 

However, non-personally identifiable visitor information may be provided to other parties for analysis or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

No, we do not allow third party behavioral tracking.

Email use

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders
  • We may also send you additional information related to your product and/or service

Data on returned products

When returning an electronic device that may store data and/or personal information, such as a cell phone or tablet, you are responsible for deleting and removing all personal information from the device before returning it. While Gadgetag checks and data wipes all accepted returns, we strongly recommend you to remove all personal data from a device before returning. Please ensure you have backed up all important information before returning; Gadgetag is not responsible for any stored data on returned phones, and will not retrieve or return any data from returned phones.

How does Gadgetag protect your information?

Gadgetag uses secure encryption technology, and is SSL-certified. SSL (Secure Sockets Layer) protects your personal information during ordering, including your name, address, and payment information. 

Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us using our Contact Us page.